How can we help?
Browse common questions below, or send us a message and we’ll get back to you by email.
How can I pay?
We accept Interac e-Transfer and Bitcoin. At checkout you’ll get exact payment instructions; your order is confirmed automatically once payment is received.
How long does shipping take?
Orders ship discreetly within 1–2 business days. You’ll get a tracking link by email as soon as your package is on its way.
Do I need to verify anything to order?
If medical verification is enabled, upload your document from your account page — we review it quickly, and you can check out once it’s approved.
Where are my points and referral rewards?
Your points balance and referral link live on your account page. Points can be redeemed at checkout.